🔒 Privacy Policy

New PK Luk's Privacy Policy
Your Data Is Completely Safe With Us

Protecting your personal information is our top priority at New PK Luk. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption Protected
Applicable to All Members

How We Protect Your Privacy

Every piece of your information on New PK Luk is kept with the highest level of security. Here is a quick overview of the key pillars of our privacy policy.

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SSL Encryption

Every transaction and data transfer is secured with 256-bit SSL encryption. No third party can access your information.

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Sale of Data Prohibited

New PK Luk never sells your personal information to third parties. Your data is used exclusively to improve our services.

Consent-Based Collection

No personal information is collected without your consent. During registration, you will be clearly informed of what data is being collected.

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Minimal Data Collection

Only the information necessary to provide our services is collected. We do not request or store data beyond what is required.

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Right to Update Information

You can view, correct, or request deletion of your stored data at any time. That is your right.

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Transparent Policy

Our privacy policy is written in simple, clear language. There are no hidden terms — everything we do is stated here openly.

01 Introduction

New PK Luk (https://newpkluk.net) is a trusted online gaming platform offering players in Bangladesh a wide range of entertainment options including slots, Sports Betting, fish games, and Live Casino. Earning and maintaining the trust of our members is the foundation of everything we do.

This privacy policy explains how New PK Luk collects, stores, uses, and protects your personal information. By using our platform, you agree to this policy. Please read it carefully before registering.

New PK Luk believes transparency is the foundation of trust. That is why we have written our privacy policy in plain, straightforward language — no complex legal jargon — so every member can clearly understand how we handle their data.

In Summary: New PK Luk respects your privacy. Your personal information will never be sold to or misused by any third party.

02 What Information We Collect

Various types of information are collected when you open an account and use our services on New PK Luk. Below is a detailed breakdown of what is collected:

Type of Information Example Reason for Collection
Personal Identity Information Name, date of birth, national ID number Age Verification & Identity Confirmation
Contact Information Mobile number, email address Account communication and OTP verification
Financial Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage Data Game history, betting records, login timestamps Service Improvement & Personalization

New PK Luk does not collect any information beyond what is listed above. No sensitive data will ever be collected without your explicit consent.

03 How Your Information Is Collected

New PK Luk collects your information through several methods. Here is a transparent breakdown of each:

  • Direct Collection: Information you provide when filling out the registration form is collected directly.
  • Via Transactions: Payment details are automatically recorded at the time of each deposit or withdrawal.
  • Automated Collection: When you browse our website, certain information is automatically collected through cookies and similar technologies.
  • During the Verification Process: Identity document details are collected during KYC (Know Your Customer) verification.
  • Via Customer Support: If you contact support, a record of that conversation may be kept.

New PK Luk will never ask for your password, OTP, or full card number over the phone or by email. If you receive any such request, treat it as fraud.

04 Purpose of Data Use

New PK Luk uses your personal information solely for the purposes listed below and for no other reason:

  • Account Management: Your information is used to create, maintain, and secure your account.
  • Identity Verification: Your information is used during the KYC process to verify your age and identity.
  • Financial Transactions: Payment information is used to process deposits and withdrawals accurately.
  • Customer Support: Your information is used to properly address any complaints or questions you may have.
  • Fraud Prevention: To detect suspicious activity and maintain platform security.
  • Legal Obligations: To provide required information in accordance with regulatory authority directives.
  • Service Improvement: Usage data is analyzed to improve the user experience and introduce new features.
  • Promotional Communications: To keep you informed about offers and bonuses with your consent (unsubscribe at any time).

05 Data Sharing Policy

New PK Luk never sells your personal information or shares it with advertisers. However, there are specific circumstances where sharing data with third parties may be necessary:

  • Payment Providers: Financial details necessary to process transactions via bKash, Nagad, or Rocket are shared accordingly.
  • Game Providers: Necessary data may be shared with gaming software companies to ensure games run properly.
  • Legal Authorities: Information is disclosed when we are legally required to comply with a court order or directive from a regulatory authority.
  • Fraud Prevention Agencies: With relevant agencies to prevent money laundering and other financial crimes.

Important: All third parties with whom data is shared are bound by strict confidentiality agreements and may not use your information for any other purpose.

07 Data Security Measures

New PK Luk uses industry-leading technology and practices to keep your data secure. The core components of our security framework are:

  • 256-bit SSL/TLS Encryption: All data transmissions are carried out through encrypted channels.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security for account access.
  • Regular Security Audits: Regular audits conducted by independent security experts.
  • Data Backup: Regular encrypted backups ensure your data is never lost.
  • Access Control: Staff members only have access to the information required for their specific role.

All data stored on our servers is encrypted. Even our own staff cannot view your password.

08 Your Rights

As a New PK Luk member, you have the following rights over your personal information. Get to know these rights and use them whenever needed:

Right to Access Information

You have the right to request what personal information New PK Luk holds about you.

Right to Rectification

You may request a correction if any of your information on record is inaccurate.

Right to Erasure

You may request deletion of your data after closing your account.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Data Portability

You may request a copy of your data in a portable format.

Marketing Opt-Out

You can unsubscribe from promotional messages at any time if you no longer wish to receive them.

To exercise any of the above rights, please contact our support team. We typically process requests within 7 business days.

09 Children's Privacy

New PK Luk is strictly for users aged 18 and above. We do not knowingly collect information from minors. If a child or teenager has registered by mistake, parents and guardians are urged to contact our support team immediately.

Upon learning of such an incident, New PK Luk will immediately close the account and securely delete all collected data. Protecting minors is central to our responsible gaming policy.

10 Privacy Policy Updates

New PK Luk may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or SMS. Continued use of the platform after any update will be considered your acceptance of the revised policy.

The "Last Updated" date at the top of this page always reflects the most recent revision. We recommend visiting this page regularly to stay up to date.

11 Contact

If you have any questions or concerns about our Privacy Policy, please get in touch. Our dedicated privacy team is ready to help with any queries you may have.

  • Email:
  • Live Chat: 24/7 support is available via the chat button in the bottom-right corner of the website.
  • Response Time: Queries are typically answered within 1–3 business days.

Please Note: New PK Luk will never ask for your password, OTP, or bank PIN over the phone or by email. If you ever receive such a request, please notify us immediately.

Our Core Commitment to Protecting Your Data

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No Sale of Data
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SSL Secured
Consent-Based
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Transparent Policy
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Right to Update
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18+ Only

Join New PK Luk – A Safe & Trusted Platform

Register at New PK Luk today with your privacy 100% protected and enjoy the best gaming experience.

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